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Retrieving

The Product Passport

An innovative tool that provides insight

The digital product passport is an innovative tool that provides insight into the complete lifecycle of your purchase. At WBL Trading, we make it easy for you to access this valuable information. Follow these simple steps to retrieve the digital product passport for your item:

  1. Locate the Item Number:

    • You can find the item number on the price tag, packaging, or care label of the product.
    • The item number is usually a series of digits, sometimes combined with letters.
  2. Find the Search Field:

    • On our homepage, you’ll find a clearly visible search field.
    • It is typically located in the top-right corner or centered at the top of the page.
  3. Enter the Item Number:

    • Type the full item number into the search field.
    • Ensure that the number is entered correctly, including any dashes or spaces.
  4. Start the Search:

    • Press the 'Enter' key on your keyboard or click the search icon (usually a magnifying glass) next to the search field.
  5. View the Digital Product Passport:

    • Once the search is complete, you will be directed to the page with the digital product passport.
    • Here, you will find detailed information about the product, including materials, production process, usage instructions, and recycling information.

Additional Tips:

  • If you have purchased multiple products, repeat this process for each item number.
  • Keep the item number safe so you can easily refer to the product passport in the future.
  • The digital product passport is updated regularly. Check back occasionally to see if new information is available.

Need Help? If you encounter any issues while retrieving the product passport, we’re here to assist you:

  • Verify that you’re using the correct item number.
  • Ensure that you are connected to the internet.
  • Try refreshing your browser or use a different web browser.

If you still face difficulties, don’t hesitate to contact our customer service via the contact form or email. We can guide you through the process over the phone or via email, or even locate the product passport for you.

The digital product passport is designed to provide you with valuable information about your purchase. We encourage you to use it to gain deeper insight into the products you’ve bought. Your interest in this information helps us and the entire industry become more transparent and sustainable.