At WBL Trading, we place great importance on the privacy and data protection of our customers. We understand that the trust you place in us when sharing your information comes with a significant responsibility. Therefore, we handle your personal data with the utmost care and in full compliance with the General Data Protection Regulation (GDPR).
Data Collection and Use
- We only collect data that is strictly necessary for handling your inquiries, complaints, or providing product information.
- The data we may collect includes your name, email address, phone number, and information about the product you are contacting us about.
- We use this data solely for the purpose for which it was provided and do not retain it longer than necessary.
- Under no circumstances will your data be sold or shared with third parties for commercial purposes.
Data Security
- We have implemented robust technical and organizational measures to protect your data against unauthorized access, loss, or theft.
- Our website uses SSL encryption to ensure the security of data transmission.
- Access to personal data is strictly limited to authorized personnel who are bound by confidentiality obligations.
Your Rights
As a data subject, you have several rights regarding your personal data:
- Right of Access: You can request information about the data we have stored about you.
- Right to Rectification: If your data is incorrect or incomplete, you can request corrections.
- Right to Erasure: You can request the deletion of your data.
- Right to Restriction of Processing: In certain cases, you can request that we limit the processing of your data.
- Right to Object: You can object to the processing of your data for specific purposes.
- Right to Data Portability: You can request your data in a structured format to use it elsewhere.
If you wish to exercise any of these rights or have questions about our privacy policy, please contact us using the details provided on our website. We aim to respond to your request within 30 days.
If you are dissatisfied with how we handle your data, you have the right to file a complaint with the relevant Data Protection Authority.
We regularly review and update our privacy policy to ensure it complies with the latest legislation and best practices in data protection.