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Our office

At WBL Trading, we are here to assist you with all your questions, comments, and feedback. We value interaction with our customers and see every form of contact as an opportunity to improve our services and products. Below is an overview of the various reasons to reach out to us and how we can assist you.
Refashion IDU : FR440136_11EREZ

Contact us

We welcome your questions and inquiries. You can reach out via the contact form or through the addresses provided below.

FAQ

  • Do you have questions about the use or maintenance of our products? Our product specialists are ready to provide you with detailed information.
  • Are you looking for specific product specifications not included in the digital product passport? We can provide you with additional technical details.
  • Want to know more about the materials or production processes? We are happy to share our knowledge about how our products are made.

  • Have you noticed a quality issue with one of our products? We take your report seriously and will investigate thoroughly.
  • Are there uncertainties about the safety of a product? Our experts can provide all the necessary information and guidelines.
  • Do you have suggestions for quality improvements? We welcome your ideas and use them to optimize our products.

  • Are you dissatisfied with one of our products? We handle your complaint with the utmost care and strive to find a suitable solution.
  • Would you like to provide feedback on your purchasing experience? Your input helps us improve our collaboration with customers and enhance customer satisfaction.

  • Need assistance retrieving a digital product passport? We’ll guide you step by step through the process.
  • Are there uncertainties regarding the information in the product passport? We are happy to explain the provided details.
  • Do you have suggestions for improving our digital product passport? Your input is valuable for the further development of this initiative.

  • Through the contact form on our website: This is the fastest way to direct your question or comment to the right department.
  • By email: You can reach us at info@wbltrading.com. We aim to respond to emails within 24 hours.
No matter how you choose to contact us, we ensure that your question or comment reaches the right person. Our customer service team is trained to assist you efficiently and courteously.

We value your feedback and use it to continuously improve our products, services, and customer support. Don’t hesitate to get in touch with us – we’re here to help!